Shipping and Delivery – LUOWARE x LUORISE

SHIPPING
DELIVERY

Shipping Time & Delivery Estimates

We typically need 1 business day to arrange shipment. During peak seasons, it may take 2 business days to process your order. Once the order is processed and fulfilled, our team will ship the item, and delivery will take an additional 5–7 business days.

If you order multiple items or items with different delivery destinations, you may receive separate shipments.

Processing Time:
• Standard: 1 business day
• Peak seasons: 2 business days

Transit Time:
• 5–7 business days

Regions Available for Shipping

United States only (excluding Alaska, Hawaii, and Puerto Rico)

Do you ship to P.O. Box?

Sorry, we don’t. Please provide us with a street address. Thank you!

What are your charges for shipping and handling?

$0.00 USD. We offer free ground shipping (5-7 Business days).

How do I track my order?

Log in to your account, and you can view all the orders you’ve placed with us. Select the order you want, and you’ll find all the details you need about it.

Tracking details will be provided once your order has been shipped.

Please note that tracking information may take some time to update in the carrier’s system during the shipping process.

Once your order is on the way, you will also receive a notification email.

If you don’t have an account, you will still receive a notification email once your order is on the way.

What should I do if I haven’t received my order?

Please CONTACT US immediately.